Privacy Policy

Our privacy policy and how we use your data

Orpheus ("Company”, "we”, "our”, or "us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use our platform, which allows users to upload video content and generate derivative works (the "Service”).

By using our Service, you agree to the practices outlined in this Privacy Policy.



1. What We Collect

We collect the following types of information:

a. User-Provided Information

  • Account registration info (name, email, password)
  • Billing information (for paid users)
  • Videos or media files you upload
  • Any metadata or tags associated with uploads

b. Automatically Collected Information

  • Log data (IP address, browser type, access times)
  • Usage data (features accessed, actions performed)
  • Device information


2. Use of Your Data

We use the data we collect to:

  • Provide, operate, and maintain the Service
  • Generate derivative content from uploaded videos
  • Improve our platform and user experience
  • Communicate with you (e.g. support, account notifications)
  • Process payments and manage subscriptions
  • Ensure legal compliance and enforce our Terms


3. Video Handling & Derivative Content

By uploading videos, you grant us the right to process, analyze, and generate derivative works from that content for the purpose of delivering the core functionality of our Service. These may include:

  • Short-form clips
  • Captioned edits
  • Highlight reels
  • Platform-specific formats (e.g. TikTok, Reels)

We do not claim ownership over your original content. You retain full rights to the videos you upload, except for the limited license you grant us to perform the Service.



4. Sharing of Information

We do not sell your personal data. We may share your information with:

  • Cloud service providers (e.g. for storage or processing)
  • Payment processors
  • Analytics and infrastructure partners
  • Legal or regulatory authorities, if required

All third-party providers are under confidentiality and data protection obligations.



5. Data Retention

We retain your content and personal data for as long as necessary to:

  • Provide our Service
  • Comply with legal obligations
  • Resolve disputes

You may request deletion of your account or uploaded videos at any time by contacting us.



6. Security

We use reasonable technical and organizational measures to protect your data. However, no system is completely secure. Please take precautions to protect your login credentials and account.



7. Your Rights

Depending on your location, you may have rights under privacy laws (like GDPR or CCPA), including:

  • Access to the data we hold about you
  • Request correction or deletion
  • Object to processing
  • Data portability

To exercise any of these rights, contact us at support@paralleldistribution.com.



8. Children's Privacy

Our Service is not intended for users under the age of 13 (or equivalent minimum age in your jurisdiction). We do not knowingly collect personal data from children.



9. Changes to This Policy

We may update this Privacy Policy periodically. If changes are material, we'll notify you by email or through the Service. Continued use after changes means acceptance of the updated policy.



10. Contact Us

If you have questions or concerns, reach out at:
📧 support@paralleldistribution.com
📍 118 E 28th St, New York, NY 10016